Kaliningrad & Moscow

Frequently Asked Questions

Please read our FAQ before sending us a message.

Our Customer Service Team is here to help! You can reach us via email at [email protected], by phone at +79 520520863, or through our website’s contact form. We strive to respond to all inquiries within 24 hours.

No, we currently ship only within Russia. Shipping times and costs depend on your location and the selected shipping method within the country.

Absolutely. We prioritize your privacy and security. All transactions are encrypted, and we never share your personal information with third parties. Please refer to our Privacy Policy for more details.

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